![]() ![]() In the Motion Detect tab, ensure the Enable toggle switch is enabled and click the Send Email checkbox. Navigate back to the main menu and click on the Alarm function tile. Note: Gmail may initially block the attempt and it may take up to 1 hour to receive the email from them to allow the customer to give permission to the device.Īfter the test email has been successfully sent, it is time to verify motion detection settings are properly set to send snapshots. Once this has been completed, go back to the Email tab on your NVR and click on Test to retest the email connection. Scroll further down and find "Allow Less Secure Apps" under "Connected Apps and Sites", be sure to turn this feature on. Scroll down and find "2-Step Verification" under "Signing in to Google" to "Password & sign-in method" and click the arrow and disable it. Login to your Gmail account and view your inbox open. To fix the issue, follow the steps provided below. If you are still having trouble receiving email alerts from your NVR you may have "2-Step Verification" enabled or "Allow Less Secure Apps" disabled on your email account inhibiting access to your email account. This rule being active can cause the camera not to send emails. If you are experiencing issues with emails not being sent, We recommend verifying if any firewalls/router/modem settings may be blocking the service.įor example, PFsense, which is a common open-source third-party firewall program, has the rule to block all internet communication with all IP cameras to ensure they do not phone home. Once it has been properly saved, click on the Test button to test the connection. This will save your email settings to the NVR. When all information for email alerts has been entered into the interface, click on Apply, and then click on Save. ![]() This helps to curb the heavy load on the email server when multiple events are occurring.
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